Order cancellation

Montclair has a mechanism for canceling an order (in whole or in part) that has already been placed. For any cancellation of an order (in whole or in part) you should inform us in time by calling 2105779732 or sending an e-mail to contact@montclair.com.gr.

Returns Policy

The company's return policy is divided into the following categories:

1) Return & Replacement due to product defect:

In the event that you have received the product of your order and you have found a defect, contact our company and after consultation proceed with the return of the product in its original packaging, with a courier or transport company that we will indicate to you and our own shipping costs. The product is checked for the defect you have reported and if this is confirmed, it is replaced with the same or another product of equal or greater value. If the defect is insignificant by law, the right to its return is not granted.

2) Return & Replacement due to wrong product selection:

You have the possibility to request the return of the product you purchased and its replacement with another product of equal or greater value. In this case, contact the store and after consultation proceed with the return of the product with any courier or transport company you wish and your own shipping costs. A necessary condition is that the original packaging is intact, the product is in excellent condition and the return must be made within 14 days from the date of receipt.
The company reserves the right to refuse any return that does not meet the aforementioned.

For the return to be accepted, the product must be accompanied by the

Applicable law - out-of-court dispute resolution

These general terms and conditions are governed by Greek law.